Terms and Conditions

Bespoke research packages

My hourly rate is £25 per hour with a minimum of 3 hours work. This includes research time, writing up the results, constructing family trees and communication with you by telephone or email.

Initial assessment

A free 30 minute initial assessment during which I will estimate the duration and cost of the work. I will indicate when I will be able to start your work. A proposed research scheme and a copy of my terms and conditions will be sent to you for your agreement and signature prior to commencement of research. After a review I will highlight any possible further avenues of research.

Client responsibility

Research will commence on the basis of accurate information and documentation provided by the client.

Research progress

I will keep you informed of progress by email or telephone. This will include any reasons why success may not be possible.

Report and Chart

A fully sourced report of my findings will be provided together with a family tree chart in PDF format.


  • Birth, marriage and death certificates currently costing £9.25 from the General Register Office. Costs vary from Local Register Offices.
  • Wills, baptism, marriage, burial records are charged by cost of copy.
  • Stationery, postage, presentation folders, archival paper are charged at cost.
  • Specialist printing costs of high quality, large scale family trees to be agreed before going to print.
  • Travel costs to County Records Offices and Archives, villages and graveyards are charged at 45p per mile.


Bespoke research

  • 50% deposit is payable before commencement of work.
  • The final amount will be agreed between us and will depend upon the scope.
  • You will be invoiced for the total amount when the final piece of research is completed.
  • Upon receipt of your cleared payment, your report and chart will be emailed and/or posted to you.
  • Payment can be made by Sterling cheques made payable to Pam Smith, 21 Woodlands Drive, Harrogate, North Yorkshire HG2 7AT.
  • Bank transfer. Account details will be provided when payment is requested.
  • PayPal. A 5% surcharge will be added.


To discuss your requirements, please contact me.

“A fabulous piece of work beautifully presented with copies of all the relevant documents from way back when.”
Tony Campbell, Harrogate

Read other client testimonials